Email and PDF orders that book themselves into your ERP
50 to 70% of your B2B orders arrive by email. An AI colleague reads them in any format, matches them against your items and customers, and creates the sales order straight in SAP, AFAS, Exact, Dynamics 365 or Odoo.
Matching is a skill that sits with a handful of seniors
Orders arrive in dozens of formats: PDF, Excel, plain email text, EDI, webshop, sometimes phone and WhatsApp. Every customer uses their own item numbers and descriptions. Matching a customer request to the right product is a skill only the most experienced staff tend to master consistently. When they are away or overloaded, the mailbox fills up and lead times grow.
Price agreements and customer-specific terms
In wholesale, the price is rarely a fixed list amount. Every customer has their own tiers, discount agreements and contract prices. The AI colleague leaves the pricing logic to your ERP and books with the right item and the right customer, so the applicable terms are applied automatically. That keeps one source of truth for your prices, and credit notes caused by the wrong term disappear.
Absorb peaks without extra people
Order flow is rarely even. Monday mornings, month end and seasonal peaks create waves. The AI colleague scales with the volume: whether ten or a thousand orders come in, they are processed at the same pace. You do not need temporary staff you have to train first.
How the AI colleague does it, in five steps
- 01
Inbox monitoring
The AI colleague watches the order inbox and picks up every incoming order.
- 02
Extraction
Customer details, product descriptions, quantities and references are pulled from the document in a structured way.
- 03
Product matching
Customer descriptions, abbreviations and industry jargon are matched to the right SKU in your catalogue.
- 04
Creation in the ERP
The sales order is created directly, with no intermediate layer, ready for further processing.
- 05
Human in the loop
When in doubt, the order is put to a colleague. Every validation feeds the memory, per customer and per category.
From 1 to 2 minutes down to 27 seconds per order
At Technotrading, a technical wholesaler with 100+ orders a day across a catalogue of 12,000 SKUs, the AI colleague processes an order in 27 seconds, against 1 to 2 minutes before. Measured over 5,397 cases in 3.5 months. The whole team now delivers the matching quality only the seniors used to reach.
Straight answers
Then the AI colleague escalates to a member of your team instead of posting it anyway.
Yes. EDI, email, PDF, Excel and webshop all run through the same pipeline.
The AI colleague puts the order forward for validation and learns from the choice.
Have your order flow reviewed in a Quick Scan
In 90 minutes we map your order flow together: volumes, formats, variants and your ERP. Within two weeks you have a concrete plan.
- 90 minutes, on site or remote
- A demo on your process and your data, no generic slides
- A concrete plan within two weeks
- No strings attached