More volume. The same people. An AI colleague takes over the routine.
AI colleagues that independently handle the document flows of wholesale, manufacturing and distribution companies: orders, invoices, confirmations and price lists, straight into SAP, AFAS, Exact, Dynamics 365 or Odoo. More volume with the same people, without depending on a couple of irreplaceable colleagues.
Every morning, the mailbox decides what your back office does.
Customer orders, supplier invoices and confirmations, price lists, status questions. Thousands of documents a month, every one in its own format, every one typed into the ERP by hand. Two people know how it all works. One of them is 58.
Every mistake gets expensive further down the chain: a wrong delivery, a credit note, an unhappy customer. You built a company that runs on craftsmanship and relationships. Your admin should follow that, not slow your growth down.
Sources: Statistics Netherlands wholesale business survey, Q2 2025. Cost and error figures are industry ranges, including APQC benchmarks.
What does doing nothing cost you?
Run the numbers with your own figures. We use € 8 to € 15 of processing cost per manual order and an error rate of 1 to 8% per order line.
And the risk your spreadsheet does not capture: the day your back-office lead leaves, the knowledge walks out with them. A company that depends on two irreplaceable people is harder to hand over, and worth less.
- Manual work per year
- € 96,000 to € 180,000
- Rework per year: credit notes, returns, rush deliveries
- € 9,000 to € 72,000
- Matching purchase invoices by hand, price lists that sit untouched
- admin load and margin leakage
- One back-office vacancy you cannot fill
- missed growth and overtime
Where an AI colleague makes a difference in your chain today
Click a link in a trading company's chain.
Order processing
50 to 70% of your B2B orders arrive by email. The AI colleague reads them in any format: PDF, Excel, plain text, EDI, webshop. It matches customer descriptions to your SKUs and books the sales order straight into your ERP. At Technotrading that takes 27 seconds per order.
More on order processingThe mailbox fills up; every customer uses their own item numbers and the matching knowledge sits with a few seniors.
A sales order on the right debtor, with order lines, quantities, your own item numbers and the customer reference. Ready to pick, as if a colleague entered it.
One email in. One order out.
Six real scenarios, replayed in your browser. The AI colleague logs every step, and the irreversible click stays yours.
This is a simulation in your browser, not a live system. The six scenarios are replays of real runs: from an order that sails through to one that deliberately stops.
You have to click. On an ambiguous item line, an impossible delivery date and the final booking, the AI colleague stops and waits for you. The timer switches to “waiting for your choice”: click a candidate or the button to continue.
Prefer a demo on your own process?
Send us a short description of your process, plus a handful of anonymised documents if you have them. We always bring a demo to the conversation, built entirely on your process and your data. No generic slides.
Compare us, please. These are your options.
You can grow the back office, buy a scan-and-recognise tool, or have your IT partner build something custom. Put them side by side:
The AgentsLab team combines deep process knowledge with a refreshingly practical approach. Highly credible.
This is how you stay in control
The irreversible click stays with a human
Irreversible actions, such as booking an order or sending an email, always stay with a human. You decide where that line sits.
Every step logged, with score and reason
Every step is logged with a score and a reason. You can always see why the AI colleague did what it did.
Your data, your ERP
Everything lives in your ERP. Your data, your customers, your items. Stopping with AgentsLab simply means carrying on as before, with no migration.
Escalate, never guess
If something is off, the AI colleague escalates instead of posting anyway. Doubt is a reason to stop, never a reason to guess.
Start with one concrete process
Start with the bottleneck, usually order processing. Prove the value in eight weeks and expand from there. Built for wholesale, manufacturing and distribution companies that process thousands of documents a month.
A fixed monthly fee per AI colleague plus a one-off implementation, with volume tiers. The investment typically pays for itself within three to six months through saved manual processing time.
Proven in Dutch wholesale
Technical wholesaler, 100+ orders a day in PDF, Excel, Word and plain text, a catalogue of 12,000 SKUs. The AI colleague watches the inbox, matches customer descriptions to the right SKU and creates the sales order straight in Odoo. From first contact to production in two months. A second AI colleague now turns customer requests into quotes in Odoo as well, on the same catalogue.
“We are very happy with AgentsLab! After first contact in September 2024 we went live in November with our AI colleague for order processing, and we are already working hard on the next processes.”
“The AgentsLab team combines deep process knowledge with a refreshingly practical approach. Highly credible.” · Joost Bakker, IT Manager
Orders from various channels are read, matched and posted straight into AFAS as sales orders. The team works in the system it already knew, without any manual entry.
The AI colleague checks supplier order confirmations, matches invoices two-way against the purchase order and processes the purchase invoices. Deviations get put forward, the rest flows through.
Rather speak to a customer than to a salesperson? We will introduce you to a company already working with an AI colleague.
Request a reference callStraight answers
The AI colleague takes over the routine; your team assesses the exceptions and keeps the customer contact. At Technotrading, the whole team now delivers the matching quality only the seniors used to reach.
Proven integrations with SAP, AFAS Profit, Exact Globe & Online, Dynamics 365 Business Central and Odoo. Beyond that we connect to any other system with an API.
8 weeks on average from kick-off to production. Counting from the first conversation, including introduction, Quick Scan and design, expect around 10 weeks.
A fixed monthly fee per AI colleague plus a one-off implementation, with volume tiers. No pay-per-document. The investment typically pays for itself within three to six months through saved manual processing time.
In the EU, on Microsoft Azure. We run isolated environments per process step, to ISO 27001 standards, and sign a data processing agreement with every customer. We do not sell or share customer data with third parties.
A chatbot answers questions, RPA clicks buttons, and both stop the moment something deviates from the script. An AI colleague reads an order in free text, understands the context, matches it against your catalogue and books it in your ERP. It does not handle exceptions by guessing, but by putting them to a human.
Every line is scored on several signals: type number, keywords, size, completeness, precision and brand. If the score is high enough it books. If it hesitates, you get a top 5 with the reason and the deviation per candidate, and you choose. In practice customers see fewer than 5% exceptions, and every correction feeds the memory per customer and per product category.
The AI colleague scales with the volume. Whether ten or a thousand orders come in, they are processed at the same pace. You do not need to train temporary staff for seasonal peaks.
Then it stays human work. We automate the structured document flow: email, PDF, Excel, plain text, EDI and webshop. Taking that flow away is exactly what frees your back office up for the customers who do pick up the phone.
No. We build the AI colleague on our platform and we run it afterwards too. Maintenance is part of the monthly fee, including a fixed number of hours per month. Your team assesses exceptions, nothing else.
Then you simply carry on as before. Everything lives in your ERP: your orders, your customers, your items. There is no parallel system and no migration needed to walk away.
With a 90-minute Quick Scan covering your order flow and your ERP. Send us a short description of your process beforehand and we will bring a demo built on your process and your data. Within two weeks you have a concrete plan with a substantiated business case.
Today's orders sit correctly in your ERP by the evening. In week 32 too.
The invoices are matched, the supplier confirmations checked, the new price list processed. Your back office handles exceptions and customers instead of the mailbox. In a 90-minute Quick Scan we work out together which link pays off most; within two weeks you have a concrete plan.
- 90 minutes, on site or remote
- A demo on your process and your data, no generic slides
- A concrete plan within two weeks
- No strings attached